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Refund Policy

Returns or exchanges may be processed within 30 days of receipt of the goods, if the goods are in unopened, unblemished condition, and the goods are returned in the original packaging.  No returns or exchanges will be processed after 30 days from the date of original delivery to the customer.

Proof of purchase or transaction number is required to complete returns or exchanges. Upon verification of the return status of the goods, credit may be issued to the customer, or exchanged goods sent.  Customer shall be required to pay shipping charges on exchanged goods.

In order to return or exchange goods, please email customerservice@store.primeleatherfinishes.com with specific information regarding the goods intended for return or exchange. Please include transaction number and contact information including email and daytime phone.

Please ship return or exchange goods to:

PLF Returns

1002 Hickory Street

Pewaukee, WI USA 53072

Phone: 262-691-1930