SHIPPING INFORMATION

Prime Leather Finishes Co. (PLF) will ship all orders via USPS or FedEx Ground.  Orders will ship from our facility within 2-7 business days from the time of the order. PLF is not liable for any loss, damage, cost or expense related to any delay in shipment or delivery. In case of an incorrect or damaged shipment, please contact us as soon as possible, including photo(s) of the damaged or incorrect materials. Any claims will be addressed after such communication.

Risk of loss and title are passed to the customer upon PLF’s delivery to the carrier.

Rejected deliveries and any related charges shall be the responsibility of the customer. The customer agrees to pay shipping charges incurred on exchanged or return for credit transactions.

Due to postal regulations, "Defender Repellent Systems Water & Stain Repellent" must be shipped via ground delivery. Expedited shipping for this item is currently unavailable. All orders containing the Defender Repellent Systems Water & Stain Repellent will be subject to 2-7 day ground delivery. Expedited shipping appears to be available on this product because we have no way of assigning different shipping options to certain products.

All online orders will ship the next business day after you place an order.

PLF is open Monday - Thursday 7:30am - 4:00pm ; Friday's 7:00am - 2:00pm

 

 

SHIPPING RATES

During the checkout process, customers will be allowed to choose their shipping method (USPS or FedEx Ground).  Prices related to each mode will display on the checkout screen.

Expedited or Air Shipped orders are currently unavailable.

 A Confirmation with tracking number will be sent via email upon completion of the order.

 

ORDER CHANGES:

Please send email with specific request information to CustomerService@Store.PrimeLeatherFinishes.com with contact information including transaction number, email address daytime phone number.